IMAP error - "Could not determine server".

[g***@free.fr]

Hello list,

I'm having this trouble while downloading stuff from my bluebottle.com mail
account. I've got the following rcfile, and the following output while running
getmail. I'd like to understand what the error message means...

Has anybody successfully used getmail with bluebottle.com?

Thanks for any help.

Guillaume Yziquel.


-1- Here's the rcfile:

[retriever]
type = SimpleIMAPRetriever
server = mail.bluebottle.com
username = ***@bluebottle.com
password = XXXXXXX

[destination]
type = MDA_external
path = /usr/bin/procmail

[options]
read_all = false
delete = true


-2- Here's the output:

***@mycomputer:~$ getmail --rcfile=myrcfile
getmail version 4.6.5
Copyright (C) 1998-2006 Charles Cazabon. Licensed under the GNU GPL version 2.
SimpleIMAPRetriever:***@[e-mail]:143:
myrcfile: operation error (IMAP error (Could not determine server))
0 messages retrieved, 0 skipped
IMAP error during logout (command CLOSE illegal in state NONAUTH)

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[Dilip M]

Hi,

On 9/25/07, ***@free.fr <***@free.fr> wrote:
...snip...

Post by g***@free.fr
Has anybody successfully used getmail with bluebottle.com?

Yes, But I use Bluebottle free account. So I pop! :)
...snip...

...snip...

Post by g***@free.fr
getmail version 4.6.5
Copyright (C) 1998-2006 Charles Cazabon. Licensed under the GNU GPL version 2.
myrcfile: operation error (IMAP error (Could not determine server))
0 messages retrieved, 0 skipped

Check with another port 992 over SSL.

...snip...

[Charles Cazabon]

Post by g***@free.fr
I'm having this trouble while downloading stuff from my bluebottle.com mail
account. I've got the following rcfile, and the following output while running
getmail. I'd like to understand what the error message means...

No wonder you couldn't find it in the manual; that error message doesn't come
from getmail, it came from the IMAP server itself.

Post by g***@free.fr
myrcfile: operation error (IMAP error (Could not determine server))

Your mail provider is using an IMAP proxy server (i.e., a separate server that
sits between the "real" IMAP server(s) they use and the public). Many ISPs
and mailhosts do this so that they can present a single server to their
customers, but have the actual mail accounts distributed across a number of
different IMAP servers (IMAP is a much more expensive protocol than POP).
Then, they can add servers, move accounts around between servers for load
balancing, etc, and they don't have to tell their customers to reconfigure
their software each time.

The error message you got is the proxy server telling you that it couldn't
find the right "real" server to use for your mail account.

It might mean you have the wrong username or password in your getmailrc file,
or it might just mean the mailhost is overloaded or misconfigured. If the
problem doesn't go away on its own, you'll need to contact your mailhost's
technical support to resolve this -- it's not a getmail problem.

Charles
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GPL'ed software available at: http://pyropus.ca/software/
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